Our Privacy Policy

1. Personal Information Collected

When you contact us through our online forms, we may collect the following personal information:

  • Name
  • Email address
  • Phone number

This information helps us respond to your enquiry and assist with your landscaping and garden maintenance needs.

2. How We Use Your Information

The information you provide is used solely for the purpose of delivering our services. This includes:

  • Making initial contact
  • Following up with you by phone or email
  • Gathering additional details about your property or requirements once you engage our landscaping and garden maintenance services

We may share your contact details with trusted service providers (e.g. subcontractors, equipment hire, garden suppliers) to fulfil your request.

We will never rent, trade, sell, or exchange your personal information with any third party.

3. Cookies & Third-Party Tracking

We use Google Analytics to understand how visitors interact with our website. This involves placing small text files called cookies on your device.

These tools allow us to track:

  • Which pages are visited
  • Duration of visits
  • Visitor flow and behaviour

We also use:

  • Google Analytics Demographics & Interest Reporting
  • Google Ads Remarketing
  • Google Ads Enhanced Conversions (SHA256 encryption)
  • Meta (Facebook) Pixels

This tracking is anonymous and aggregated — we cannot identify individual users. It enables us to improve our website and marketing performance.

4. Advertising & Remarketing

From time to time, Selwyn Lawn Services may run Google Ads or Meta remarketing campaigns. Visitors to our website may see targeted ads based on their previous interactions with us.

All data collected remains anonymous.

5. Managing Your Preferences

You are in control:

  • Disable cookies via your browser settings at any time
  • Adjust Meta ad settings by logging into your Meta (Facebook) account and navigating to Settings > Ads

6. Keeping Your Information Safe

Selwyn Lawn Services takes strong precautions to protect your personal information. We implement responsible IT and data management practices. However, given the nature of digital systems, absolute security cannot be guaranteed.

7. Your Rights

You have the right to:

  1. Request a copy of the personal information we hold about you
  2. Request corrections if you believe your information is inaccurate
  3. Request deletion of your personal information from our records

To make a request, please contact us by email or phone.

8. Consent

By continuing to use our website, you consent to the terms of this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted directly to this page.

Last updated 14 July 2025